Responsible gambling
If you're feeling overwhelmed or concerned about your gambling habits, we're here to help.
Responsible Gaming Tools
We take responsible gaming seriously and provide a range of tools to help you manage your gaming experience:
- Deposit Limits: Set limits on the amount you can deposit into your account to prevent overspending.
- Self-Exclusion: Take a break from our site by excluding yourself for a set period. During this time, you won't be able to access your account or make any deposits.
- Time-Outs: Similar to self-exclusion, but allows you to take a break without closing your account permanently.
Identifying Problem Gambling
If you're concerned about your gaming habits or think someone else might be experiencing problem gambling, look out for these signs:
- Spending more money than intended
- Trying to hide or lie about gaming activities
- Feeling anxious or upset when unable to gamble
- Continuing to gamble despite negative effects on relationships or work
Seeking Help
If you're struggling with problem gambling or just want some guidance, there are many resources available:
- GamCare: A UK-based organization providing confidential advice and support for anyone affected by problem gambling.
- National Gambling Helpline: Free, 24/7 service offering information, advice, and support for people concerned about their gaming habits.
Our Commitment to Responsible Gaming
We're committed to promoting responsible gaming practices throughout our site:
- We display clear information on bonuses, promotions, and deposit limits.
- Our Customer Support team is trained to recognize signs of problem gambling and provide guidance.
- We cooperate with relevant authorities to prevent and detect fraudulent activities.
Getting Help
If you or someone you know needs help with problem gambling, please don't hesitate to reach out:
- Visit our Help Centre for more information on responsible gaming tools and resources.
- Contact us via Live Chat or email to discuss your concerns in confidence.
